Appway and the Path to Excellence. Prior to 2012, client onboarding at JPMC was an ad-hoc process featuring millions of users. Traffic was chaotic and processes too long - sacrificing efficency and client experience. Then, in 2012 JPMC selected Appway as the perfect provider to transform their Client Onboarding process across the globe. In this speech, Peter Pavlovic addresses the birth of the JPMC & Appway project, the hurdles reached, and overcome, and how Appway has radically increased automation, transparency and efficacy - across 30 markets, and for over 200 end users.