Service Design Thinks London

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  1. Presents by Service Jam

    01:56

    from Service Design Thinking Added 112 2 0

    A project by Isabel Weber, Alexander Gritzke, Sven Hofmann, Sarah Thielsen and Philipp Suess. The Prototype of the muenchberg service jam's Group. Which has taken part on the globalservicejam.org…

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    • James Munro, Patient Opinion - Service Design Thinks 3

      22:26

      from Nick Marsh Added 281 2 0

      James Munro, Director of Research and Informatics at Patient Opinion shares his story of designing a remarkable service for NHS users from scratch. This talk was filmed at Service Design Thinks 3…

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      • Julia Schaeper, NHS Institute for Improvement and Innovation - Service Design Thinks 2

        34:43

        from Nick Marsh Added 285 2 0

        Julia Schaeper, Associate at the NHS Institute for Improvement and Innovation, shares her thoughts on the role of service design and design-led activity in improving the British NHS, one of the worlds…

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        • Flötentrio - Partitur per Notenblatt steuern

          03:07

          from Service Design Thinking Added 179 1 0

          – Flötentrio - Partitur per Notenblatt steuern – Erstellt von Philipp Süß im 6. Semester (Betreuung: Prof. Michael Zöllner) im Mediendesign-Studiengang der…

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          • Panel Discussion - Service Design from Scratch - what have we learned!? - Service Design Thinks 3

            26:58

            from Nick Marsh Added 143 0 0

            A panel discussion between Paul Hodgkin of Patient Opinion, Sophia Parker and Katie Harris of the Social Innovation Lab for Kent and Zaeem Maqsood of First Capital. Chaired by Nick Marsh. The panelists…

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            • muenchberg service jam - emotions

              03:38

              from Service Design Thinking Added 123 0 0

              The emotion of the muenchberg service jam's Group. Which has taken part on the globalservicejam.org 2012. Done within 48 hours from 24.02.2012 to 26.02.2012. A project by Isabel Weber, Alexander…

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              • London Service Design Thinks 1 - Jo Harrington - They're called hard to reach for a reason

                31:54

                from servicedesigning Added 112 0 0

                Notes and perspectives on researching 'other' user groups

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                • James Gardner - Service Design Thinks 2

                  14:18

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                  James Gardner, previously head of Innovation at Lloyds Banking Group and now head of Architectures and Innovation at the Department for Work and Pensions shares his experience of creating an internal…

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                  • Jaimes Nel + Lauren Tan, Grace St Pauls Case Study - Service Design Thinks 3

                    07:21

                    from Nick Marsh Added 164 0 0

                    Jaimes Nel shares his insights, gathered with Lauren Tan, into the service design of a small start up coffee shop called Grace St. Pauls This talk was filmed at Service Design Thinks 3 - "Service…

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                    • Steve Baker, M-Pesa - Service Design Thinks 2

                      36:34

                      from Nick Marsh Added 203 0 0

                      Steve Baker shares his experience of designing the wildly successful Kenyan mobile payments service, M-Pesa, for Vodafone/Safaricom whilst working at Sagentia. This talk was filmed at Service Design…

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                      Service Design Thinks London

                      Nick Marsh Created by Nick Marsh

                      Videos from Service Design Thinks events held in London

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