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  1. Sophie's Choice and Ivanka's Asset - ITSM weekly the podcast EPISODE 91

    01:30:05

    from ServiceSphere Added

    Show Notes & Links: http://www.servicesphere.com/blog/2012/6/25/sophies-choice-and-ivankas-asset-itsm-weekly-the-podcast-epi.html Show Notes: ITSM Weekly Podcast Top of the World Premier Hank…

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    • Gartner, Like A Boss - ITSM Weekly Podcast Episode 73

      01:01:24

      from ServiceSphere Added

      Shownotes: http://www.servicesphere.com/blog/2011/9/29/gartner-like-a-boss-itsm-weekly-the-podcast-episode-73.html **CIO Headlines Market News, Business Report, SIM** Independent research for…

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      • Infinite monkey theorem or why dating woman has ITIL written all over it. - ITSM weekly the podcast EPISODE 90

        44:24

        from ServiceSphere Added

        Show Notes with Links Here: http://www.servicesphere.com/blog/2012/6/5/infinite-monkey-theorem-or-why-dating-woman-has-itil-written.html Infinite monkey theorem or why dating woman has ITIL written…

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        • I Will Cut You, DevOps & Culture - ITSM weekly the podcast EPISODE 92

          01:12:41

          from ServiceSphere Added

          Show Notes and Links: http://www.servicesphere.com/blog/2012/7/9/i-will-cut-you-devops-culture-itsm-weekly-the-podcast-episod.html Show Notes: Amazon Outage Should cloud providers OPEN up to…

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          • Illusions of Choice, Today's Enterprise of Tomorrow - ITSM weekly the podcast EPISODE 93

            01:01:08

            from ServiceSphere Added

            Show Notes with Links: http://www.servicesphere.com/blog/2012/8/6/illusions-of-choice-todays-enterprise-of-tomorrow-itsm-weekl.html Show Notes and Transcription: Illusions of Choice, Today's…

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            • Jumping through Hoops for IT Services - ITSM weekly the podcast EPISODE 88

              01:00:04

              from ServiceSphere Added

              Craig Wilkey joins the Hooper and Beran to talk all things IT Services. You just have to make it through the first 20 minutes of chris's antics. ITSM Weekly The Podcast bringing you news,…

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              • I'm in a K-Hole and all I hear is a powerful USERVOICE - ITSM weekly the podcast EPISODE 89

                42:54

                from ServiceSphere Added

                Guest: Richard White, CEO UserVoice Twitter: @rrwhite Forbes: Top 25 Social CIO's. Are you eligible to be a CIO if you don't use Social Media? Silicon Valley Echo Chamber itSMF…

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                • LIVE - Illusions of Choice, Today's Enterprise of Tomorrow - ITSM weekly the podcast EPISODE 93

                  01:03:47

                  from ServiceSphere Added

                  Show Notes with Links: http://www.servicesphere.com/blog/2012/8/6/illusions-of-choice-todays-enterprise-of-tomorrow-itsm-weekl.html Show Notes and Transcription: Illusions of Choice, Today's…

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                  • AN AMERICAN WEREWOLF IN LONDON - ITSMWP REST OF THE WORLD EDITION- EPISODE 26

                    01:00:04

                    from ServiceSphere Added

                    Show Notes: http://www.servicesphere.com/blog/2011/12/10/an-american-werewolf-in-london-itsmwp-rest-of-the-world-edit.html

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                    • Distributed Service Desk Strategies - Practitioner Radio Episode 26

                      30:18

                      from ServiceSphere Added

                      Troy’s Thunder Bolt Tip of The Day: A distributed service desk strategy is practically a given for most organizations. The goal is untangle the current fragmented model and to establish clear…

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                      • Catagory The Missing Link

                        46:12

                        from ServiceSphere Added

                        Category, Type, Item, Cause, Sub-Cause, etc. Where do you start and how do you make your organizations categorization scheme make sense to 1st level engineers, customers and report stake holders?…

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                        • ITSM Weekly The Podcast (Week 23)

                          55:48

                          from ServiceSphere Added

                          SHOW NOTES: http://www.servicesphere.com/blog/2010/7/12/itsm-weekly-the-podcast-week-23.html Estrogen, English Podcasting, ITSM Vendors (The Good, Bad &the Rhettfulence), and Knowledge Management What…

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