1. Three insights for UX researchers about getting buy-in

    27:06

    from Tomer Sharon / Added

    72 Plays / / 0 Comments

    On November 18, 2011, over 250 design and research professionals gathered in New York, San Francisco, and Amsterdam for User Research Friday, an annual event for like-minded people, created by Bolt | Peters. This talk by Tomer Sharon featured three insights about getting stakeholder buy-in for UX research projects: - UX research maturity model: fight or flight? - The most important questions to ask stakeholders before starting a research project. - 9 signs that research is being used well. Tomer Sharon is a user experience researcher at Google Search and author of the book, It’s Our Research (2012). He founded and led UPA Israel and is the co-founder and organizer of leanUXmachine, a weekend of UX learning, collaboration, and mentorship for Israeli startups. He speaks at conferences and professional events, is a published author of articles and papers, and a past editorial board member for UPA’s UX Magazine. Tomer holds a master’s degree in Human Factors in Information Design from Bentley University. He is @tsharon on Twitter.

    + More details
    • Good, Bad, & Ugly

      06:39

      from bolt peters / Added

      149 Plays / / 0 Comments

      This is the oldest video we have at B|P. Made in 2003. It's still hanging in there, and it's kind of great to look at these old ass web sites.

      + More details
      • So You Want to Use The Web to Conduct User Research?

        01:52

        from bolt peters / Added

        987 Plays / / 0 Comments

        Find our more about URF10 at http://urfriday.com Our friends at http://clearleft.com were kind enough to let us use this awesome flow chart by the talented Shannon Butler http://shannonmbutler.com The song is Hittin' The Bottle Stomp by Blind Roosevelt Graves’ in his band, The Missisipi Jook Band, recorded in 1929.

        + More details
        • Reinventing Online Training with Adaptive Path and Bolt | Peters

          02:29

          from mindflash / Added

          39 Plays / / 0 Comments

          Putting User Experience and Simplicity first Mindflash partnered with Adaptive Path and Bolt | Peters to research how to build a product that would solve the training problem that all organizations face: making sure employees have the knowledge and skills they need to succeed at their job and contribute to the company’s success.

          + More details
          • iPad vs iPhone User Experience: Square at Sightglass

            01:57

            from bolt peters / Added

            14K Plays / / 3 Comments

            This is a quick video to go along with our article in UX Magazine: http://uxm.ag/ct We (http://boltpeters.com) conducted an observation of 14 customers over three months at our neighborhood coffee shop, Sightglass, who just happen to be early users of http://squareup.com on both the iPhone and the iPad. We observed and recorded those customers’ mobile payment interactions with the Square app, and interviewed select customers. Our first study was in December 2009 with the iPhone, and then a follow-up in April 2010 with the iPad. We did all this to compare the real-world usage in a business context of the iPad vs the iPhone. To get the latest follow us here http://twitter.com/boltpeters

            + More details
            • Rob Aseron: The (surprising) Roots of Creativity in Research

              38:55

              from bolt peters / Added

              20 Plays / / 0 Comments

              http://userresearchfriday.com

              + More details
              • Brynn Evans: Digital Ethnography for Social Interaction

                30:22

                from bolt peters / Added

                304 Plays / / 0 Comments

                http://userresearchfriday.com

                + More details
                • Michal Migurski: On Not Testing

                  46:37

                  from bolt peters / Added

                  853 Plays / / 0 Comments

                  http://userresearchfriday.com Michal Migurski from http://stamen.com talks about how they don't do user research, and still manage to kick considerable ass developing complex visual interfaces. Slides are here: http://sta.mn/urf

                  + More details
                  • Can't See What it Looks Like - Wikipedia

                    03:03

                    from bolt peters / Added

                    117 Plays / / 0 Comments

                    As part of a Wikipedia usability research study in early 2009, we at http://boltpeters.com spoke to fifteen Wikipedia users who had never edited a Wikipedia entry before, and watched them as they tried editing for the first time. We spoke to ten of the users in person at a lab facility, and the other five remotely over the phone, using a screensharing program to observe their screen. We recruited the remote users with the online recruiting tool Ethnio. This is a highlight video of some of the users. Bolt|Peters: boltpeters.com Ethnio: ethnio.com Wikipedia: wikipedia.org

                    + More details
                    • Editing Makes Me Feel Stupid - Wikipedia

                      04:56

                      from bolt peters / Added

                      2,219 Plays / / 0 Comments

                      As part of a Wikipedia usability research study in early 2009, we at http://boltpeters.com spoke to fifteen Wikipedia users who had never edited a Wikipedia entry before, and watched them as they tried editing for the first time. We spoke to ten of the users in person at a lab facility, and the other five remotely over the phone, using a screensharing program to observe their screen. We recruited the users with a combination of the online recruiting tool Ethnio, and the awesome folks at Davis Research. This is a highlight video of some of the users. Bolt|Peters: boltpeters.com Davis Research: http://www.davisresearch.com Ethnio: ethnio.com Wikipedia: wikipedia.org

                      + More details

                      What are Tags?

                      Tags

                      Tags are keywords that describe videos. For example, a video of your Hawaiian vacation might be tagged with "Hawaii," "beach," "surfing," and "sunburn."