1. MX 2014 | Brandon Schauer | The MX Outlook: Becoming & Leading

    24:18

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    We have things to get done—envisioning, managing, team-building, delivering—but to what end? Brandon closes this year’s conference with a look at the brands and experiences that…

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    • MX 2014 | Peter Merholz | Design Org Model. Such Power. Very Leverage. Wow.

      19:19

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      As companies evolve away from 20th century product thinking to a 21st century service mindset, it's important that design organizations evolve with them. In this talk, Peter will present a new…

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      • MX 2014 | Leah Buley | The Marriage of Corporate & UX Strategy: A Case Study

        00:00

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        An important question for those practicing UX strategy is "what's our engagement model with the rest of the organization?" In large organizations a variety of models are possible, from…

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        • MX 2014 | Livia Labate | Digital Governance: Getting Your Act Together & Keeping It That Way

          32:07

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          As organizations pursue growth strategies by expanding their reach and making themselves more relevant through digital experiences, greater complexity and coordination become challenges to offering…

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          • MX 2014 | Leslie Mottla | The “HOW” & “WHY” of Building Customer Experience-Focused Teams & Organizations

            25:51

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            A focus on customer experience is crucial to the success of any organization - so why is it still so few organizations dedicate people and teams to improving this daily? A focus on experience design…

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            • MX 2014 | Michael Kim | Designing Sustainable Behavior-Change with Habit Design

              23:53

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              Designing systems that truly change individual and organizational behavior over the long-term and lead to lasting, sustainable results is the ultimate challenge for experience designers and is the…

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              • MX 2014 | Malini Bakshi Leveque | Designing the Way Forward: Integrating User Experience & Design with Agile Development

                38:57

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                To create successful products, Agile needs to synergistically incorporate UX design with software development. This session in the story of the UX team’s journey of building and implementing…

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                • MX 2014 | Wendy Lea | The Customer Experience Obsession

                  31:24

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                  Customer Experience is now accepted as a key driver for business growth, regardless of industry. This view is supported by research showing that customer experience leaders have significantly, consistently…

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                  • MX 2014 | John Setzen | Designing Informed Experiences and Fighting the Good Fight

                    23:00

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                    After years of client services, I moved in-house to re-focus on serving a community I, not only admired, but was a part of (web designers and developers). As a long time customer and evangelist, I…

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                    • MX 2014 | Jason Stirman | One Size Fits None: Designing Your Company Experience

                      19:26

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                      Most companies, in many ways, look alike. Organizational models haven’t changed much in the last century, but how we work, communicate, and relate to each other has. What if we applied emerging…

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