1. Speech Analytics, It's Not New Technology, Why All the Hype

    01:01:38

    from AVAYA / Added

    9 Plays / / 0 Comments

    CRMxchange webinar: In this session we discussed how speech analytics has evolved from the mega contact center to a fit for purpose solution used by organizations of every type and every size. From speech, to agent, to contact flow and beyond, analytics is delivering insights beyond the expectations of the traditional analyst. It's driving business transformation for those that have to mine the data, manage the data and most importantly, those that have to act on the data.

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    • .comm data visualiser

      01:42

      from Deloitte Digital / Added

      57 Plays / / 0 Comments

      Idea How do you visualise terabytes of data into a simple user interface? Deloitte Digital was tasked with doing exactly this for a large Telco in South Africa and the following is the results of this challenge. Execution Deloitte Digital have developed the ".comm Telco Data Visualiser" app which takes big data of telcos, utilities and large corporate customer segments (in this case a telco) and visualises these within an interactive bubble chart to allow for 3 dimensions of the data. The app also features an interactive timeline where a user can drag the timeline to view the various customer segments for various daily timeframes. Unlike historical telco data, the data was grouped by user behavior and analyzes the way people interact with their mobile devices as well as tracking their migration to different uses and spend patterns.

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      • Caffeinated Thoughts on Technology for Midsize Businesses

        05:06

        from Jim Harris / Added

        21 Plays / / 0 Comments

        This video was sponsored by the IBM for Midsize Business program, which provides midsize businesses with the tools, expertise and solutions they need to become engines of a smarter planet. I’ve been compensated to contribute to this program, but the opinions expressed in this video are my own and don’t necessarily represent IBM’s positions, strategies, or opinions.

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        • Smeebi Investor 90 sec Pitch

          01:37

          from Rob Connell / Added

          575 Plays / / 0 Comments

          Smeebi attended a Fiban 90 second pitch event for Finnish entrepreneurs. This is a video captured in April and is still relevant for open round crowd funding campaign started end of July 2013. Valuation of 1 m GBP, seeking 250 k GBP for 20%, investment starting at £1000 or €1200 https://www.fundedbyme.com/en/equity/start-up/413/smeebi-oy/overview/ Disclaimer “This document and the investment activity to which it relates may only be communicated by an unauthorised person to, and is only directed at • Persons having professional experience in matters relating to investments, being investment professionals as defined in Article 19(5) of the Financial Services and Markets Act 2000 (Financial Promotion) Order 2005 (as amended) (“FPO”), • Persons falling within Article 49(2)(a) to (d) of the FPO (including high net worth companies and unincorporated associations), and • Persons to whom the communication may otherwise lawfully be made, (together “relevant persons”). The document must not be acted on or relied upon by any persons who are not relevant persons. Any investment or investment activity to which the document relates is available to relevant persons and will be engaged in only with relevant persons.” Confidentiality The information contained in this business plan is confidential and the property of Smeebi Oy (Smeebi). The information is intended for use by Smeebi and selected third parties for Smeebi purposes and is not to be used for any other purpose. If you are in receipt of this business plan in error you may not copy, forward, disclose or otherwise use any part of it and must either destroy or return it to the address on the back cover.

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          • What is 8 Digits ?

            02:05

            from Koff Animation / Added

            4,109 Plays / / 0 Comments

            Internet start-up 8 Digits hired us to make an animation about "what is 8 digits?" and the services they provide. Koff Animation Crew - Teo Skaffa - Alper Balkış - Gökhan Okur

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            • Paul Joyce CEO Geckoboard interviews Jake Levirne VP Product at Yesware

              16:17

              from Paul Joyce / Added

              44 Plays / / 0 Comments

              Paul Joyce CEO Geckoboard interviews Jake Levirne VP Product at Yesware Yesware’s Email Tracking notifies salespeople when prospects open their messages and click their links. Custom Templates streamline responses to prospects and customers. CRM Syncing connects sales email to solutions from Salesforce.com, Microsoft Dynamics, and many others to save time and improve the quality of enterprise data. Yesware’s Reports and Analytics give salespeople unprecedented feedback about how their messages are being received. Geckoboard entered private beta in July 2010 and had over 9,000 beta signups from small businesses to Fortune 500 companies and Government agencies. Bootstrapped until December 2010, Geckoboard has since gone on to raise more than £1.5 million from leading technology investors. Based in Shoreditch, East London, Geckoboard is used worldwide by small businesses up to large enterprises and government agencies. Voted one of London’s 20 hottest startups by the Guardian, Geckoboard continues to define the Business Statusboard space, leading the pack through a flair for effective data visualisation and communication. Geckoboard business intelligence status board geckoboard.com

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              • Paul Joyce CEO Geckoboard interviews John Levisay CEO at sympoz.com and Josh Scott Founder and COO of Craftsy

                15:18

                from Paul Joyce / Added

                141 Plays / / 0 Comments

                Paul Joyce CEO Geckoboard interviews John Levisay CEO at sympoz.com and Josh Scott Founder and COO of Craftsy Sympoz offers a wide variety of online courses taught by amazing instructors. Sympoz courses are online and available to you anytime you want for as long as you want — they have no scheduled class times so you can enjoy them entirely on your own schedule. Each course is taught by an acclaimed instructor and consists of several hours of HD-quality video content. Geckoboard entered private beta in July 2010 and had over 9,000 beta signups from small businesses to Fortune 500 companies and Government agencies. Bootstrapped until December 2010, Geckoboard has since gone on to raise more than £1.5 million from leading technology investors. Based in Shoreditch, East London, Geckoboard is used worldwide by small businesses up to large enterprises and government agencies. Voted one of London’s 20 hottest startups by the Guardian, Geckoboard continues to define the Business Statusboard space, leading the pack through a flair for effective data visualisation and communication. Geckoboard business intelligence status board geckoboard.com

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                • Data vs. Delight: Should the Workplace of Today be Driven by People Analytics?

                  55:09

                  from nbbjdesign / Added

                  Check out NBBJ's first salon event, Data vs. Delight, in partnership with Bloomberg Beta. The title alludes to the changing dynamics of workplace design with the advent of big data. The question we sought to answer throughout the evening: what role does big data play in workplace design now that there is more of it and it’s easier to process than ever before? And to what degree do designers, who have typically relied on intuition to create space, implement the technology into their practice?

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                  • Workshop IOT LX - Quantified-Self

                    01:13

                    from nearinteraction / Added

                    38 Plays / / 0 Comments

                    Quantified-Self: Track your behaviour and get to know yourself Take the internet of things, combine it with big data and use it to track and learn about your behaviour, habits and body. The movement behind this idea is Quantified Self (QS). This session gives an introduction to the field and we'll discuss potential applications and newest developments in the field. Manuel Kraus will be our guest speaker for this event. Session facilitated by Diogo Terroso. NearLab - 04 June 2013 leanuxportugal.com Thanks to all. Credits Music: Top Ramen - Panda Panda! (The Black & White EP)

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                    • Doelen instellen in Google Analytics - E-commerce training

                      02:54

                      from MediaCT - E-commerce specialist / Added

                      15 Plays / / 0 Comments

                      Het meten van doelen is een essentieel en handig hulpmiddel binnen Google Analytics. De doel-metingen geeft je als e-commerce manager of marketeer veel inzicht in de resultaten van je inspanningen. Maar hoe stel je deze doelen in? In dit artikel leg ik stap voor stap uit hoe je zelf eenvoudig doelen aan je Google Analytics account kunt toevoegen. http://www.mediact.nl/weblog/doelen-instellen-in-google-analytics-training/

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