1. MX 2014 | Wendy Lea | The Customer Experience Obsession

    31:24

    from Adaptive Path Added 693 12 0

    Customer Experience is now accepted as a key driver for business growth, regardless of industry. This view is supported by research showing that customer experience leaders have significantly, consistently…

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    • Deep Thoughts at Dreamforce 2013 (A Preview)

      01:09

      from Get Satisfaction Added 1 0 0

      http://ow.ly/rukad, One of our favorite things about Dreamforce (open bars and live music aside) is the people it draws and the wealth of knowledge, experience, and perspectives that they bring. …

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      • Applegate x Get Satisfaction "There's a superhero in all of us"

        01:00

        from Applegate Added 13 0 0

        As you can see when Applegate and Get Satisfaction come together we all become superheros! Starring: Gerry Clarkson Edited by Luca Sumberac Music: Nicola Conte- Jet Sound

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        • Applegate x Get Satisfaction "There's a Superhero in All of Us"

          01:06

          from Applegate Added 278 1 0

          Applegate's entry for Get Satisfaction. As you can see. With Get Satisfaction there is a superhero in all of us. Starring Gerry Clarkson Edited by Luca Sumberac Music: Nicola Conte - Jet Sound

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          • Applegate x Get Satisfaction "There's a Superhero in All of US"

            01:06

            from Luca Sumberac Added 2 0 0

            Applegte's entry for the Get Satisfaction consumer engagement contest.

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            • BAPI NY, Wendy Lea, Get Satisfaction

              13:31

              from Mashery Added 10 0 0

              BAPI NY, Wendy Lea, Get Satisfaction

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              • BAPI San Francisco Oct 2 Wendy Lea, CEO GetSatisfaction

                25:45

                from Mashery Added 58 0 0

                Fireside Chat: Finding API Religion, Wendy Lea, CEO, GetSatisfaction

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                • Customer Communities: New-School Forums That Drive Revenue from Social · LaunchSquad Video

                  03:00

                  from Lydia Baillergeau Added 1,088 8 0

                  This playful, graphically bold animation was created for LaunchSquad's client Get Satisfaction which is the leading customer engagement platform. Get Satisfaction helps companies build better…

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                  • MX 2012 | Thor Muller | Lucky by Design: The Practice of Planned Serendipity

                    31:08

                    from Adaptive Path Added 14 0 0

                    Serendipity––looking for one thing and finding another––is increasingly recognized as an organizing principle of personal creativity, adaptive teams, and discovery in user…

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                    • How to Inspire Word of Mouth with Customer Service, presented by Lane Becker

                      30:42

                      from WordofMouth.org Added 282 2 0

                      PRESENTED BY: Lane Becker President and Co-founder at Get Satisfaction RECORDED AT: WordofMouth.org's Supergenius Conference in New York City on July 20, 2010 ------------------------------------------------------------------------------------------------------------------------------------------------------ WordofMouth.org…

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