Shean Hoxie PRO

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Carlsbad, CA

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  1. They'd need a Vimeo account, and then contact us through our form here: vimeo.com/help/contact - It's extremely difficult to troubleshoot an issue like this through a 3rd party.
  2. Is there a direct link you can give me that will connect them with you? Not sure how tech savvy or patient they are if they need to setup forum user etc.
  3. Woah. I've never seen anything like that before. Can you please have them contact us directly so we can troubleshoot with them?
  4. Any update on this?