I am an Information Architect and User Experience professional with a background in Cognitive and Behavioral Psychology. Over my 15 year career, I have worked with public, private, and non-profit organizations.
In addition to user experience, I have an extensive background in the field of e-learning. I successfully wrote a Microsoft Certified Training (MCT) program that taught the concepts of adult learning theory, planning, communication, motivation, and training delivery. The program was adopted by Microsoft as a benchmark against which all other MCT programs were measured.
I am currently a member of the Board of Directors for the Information Architecture Institute, and trusted mentor to web designers and architects from around the world. In addition, I presented at the 2011 Information Architecture Summit in Denver and was the Closing Keynote at the Polish IA Summit in Warsaw Poland in 2012. I continue to guest lecture at universities and colleges in Canada and through Follow The UX Leader, which I co-created with Kris Mausser.
Over the past five years, I have interviewed leading thinkers and authors in web and mobile design from companies like Google, Adaptive Path, Rosenfeld Media, Morgan Kaufmann and New Riders on podcasts for popular design conferences and industry webzines like Johnny Holland and Boxes and Arrows. I graduated from the University of Waterloo with a degree in Psychology and a minor in Social Work, and hold a post-grad diploma in Information Technology.