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  1. New and Emerging Trends in Front Line Customer Service

    59:56

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    590 Plays / / 0 Comments

    This webinar is from March 21, 2012. It is presented by Gretel Stock-Kupperman. In this hour long webinar Gretel will talk about being customer focused and new and emerging trends in customer service.…

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    • What Do I Do Now Part II of II

      49:59

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      476 Plays / / 0 Comments

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      • Keeping Your Library Safe_ Black Belt Librarians

        01:03:21

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        390 Plays / / 0 Comments

        During this hour, Warren Graham will take the academic theory of security and show you how to actually apply it in the real world. Presented by Warren Graham from January 8, 2013. This material…

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        • Life After Desk Implementing the New Service Models

          01:00:38

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          370 Plays / / 0 Comments

          In this timely webinar from December 4, 2013, library consultant and futurist Joan Frye Williams will bring us up to date on how new service models are performing in a variety of settings. She’ll…

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          • Absolutely Free Online Tools

            57:07

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            369 Plays / / 0 Comments

            The Web is filled with many tools vying for your attention, but even some of the best lie waiting, under the radar. This webinar is filled with these, that you can use to improve your work or home…

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            • How to Download a File in Moodle

              01:27

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              356 Plays / / 0 Comments

              This brief video is from Chuck O'Shea who shows how to download a file in Moodle. This material is taken from an Infopeople webinar. Infopeople [infopeople.org] is supported by the U.S.…

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              • Life’s Pressures

                10:23

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                319 Plays / / 0 Comments

                Stress is natural and can be beneficial, but when the demands we face and our resources for dealing with those demands don’t balance, stress can become unhealthy. This workshop will review…

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                • Library Box

                  58:35

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                  300 Plays / / 0 Comments

                • Cal Vets Introduction

                  08:06

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                  298 Plays / / 0 Comments

                  This is the Introduction to the CalVet series presented by the California State Library. John "Buzz" Kraft talks about how to best help veterans coming to your library or library's…

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                  • CLA Reimagine Promo

                    02:43

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                    296 Plays / / 0 Comments

                  • Beyond The Rhymes: Part 3 The Package

                    01:03:12

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                    274 Plays / / 0 Comments

                    Archive of a live event that took place on Feb 20, 2014. Storytime is the most vital early learning program in your community. This series of three webinars (People, Place, Package) will introduce…

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                    • Cal Vets Module 1

                      24:54

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                      224 Plays / / 0 Comments

                      This is the second part, after the Introduction, to this CalVet series, presented by the California State Library. In this webinar John "Buzz" Kraft discusses library usage by veterans…

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