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Live Q&A: a new tool for live event engagement

Vimeo Staff
March 13, 2019 by Vimeo Staff Staff

If you’re a live broadcaster, direct engagement has always been the name of the game. Real-time interaction between you and your audience means more eyeballs, more growth, and more impact. 

With this in mind, we’ve recently been introducing lots of new ways for broadcasters to connect with their audience, live.

Whether it’s live chat, live polling, email capture, or the newest member of the live family, live Q&A (more on that in a bit) — each of our live tools offer Premium members a potent way to cultivate stronger, more immediate engagement with your audience.

As a quick recap, email capture helps you gather contact info before or after your stream. Live chat lets your audience chat and react during your live events. Live polls are an exciting way for you to quiz, gather opinions, or take the pulse of your audience. And now, with live Q&A, viewers can pose questions directly to you. 

How the brand-new live Q&A works:

  • Q&A sessions are conducted through audience chat. The most popular and recent questions will appear in audience chat (next to the Vimeo player) in real-time.
  • Audience chat and live Q&A are also embeddable, so you can conduct Q&A on your own custom websites.
  • Viewers submit questions for broadcasters to answer during their stream.
  • Viewers upvote questions, letting the broadcaster know which questions their audience wants to be answered.
  • Broadcasters can display a graphic of the question they choose to answer in their stream.

Maybe you’re hosting a panel on robots and an audience member wants to know when the singularity will happen (that would be our question). Perhaps you’re teaching a live ceramics class and the audience is curious about pugmills (hint: they have nothing to do with pugs). No matter the subject, live Q&A is another simple, effective way to get a conversation going with the people watching your live events.

With live Q&A joining live polls, live chat, and email capture — Vimeo now offers an easy-to-use, powerful suite of live engagement tools for our Premium users to engage any audience.

Go live now to see for yourself.

5 Comments

Ed Leaders Network Business

Is this function only available on Vimeo live player? Or can you do this when streaming to other platforms like Youtube and Twitter?

Michael Cohen Staff

Hi there, currently our Polls and Q&A features are exclusive to the Vimeo Live chat, but the graphics for Polls and Q&A questions are encoded into the stream itself, so they will appear on simulcast destinations like YouTube and Twitter. So basically, viewers on YouTube and Twitter can see the poll results and Q&A questions when they are published, but these viewers cannot participate unless they load the Vimeo Live Chat.

Bryce Stejskal Premium

Hey Mike, how do you provide the overlays so that one can add them to the encoder? Do you provide the user/operator a URL that they add as a web page source?

Michael Cohen Staff

Hi Bryce, the graphics generated for Polls and Q&A are generated within the Vimeo Live encoding process on our backend and are introduced after the stream has been ingested. So, these graphics are not accessible via an encoder. You can add your own graphics using your encoder, but the Polls/Q&A graphics will appear over top when the stream is live in the Vimeo Player.

Laura-Lee Kelley

You have all those people and no telephone number to call some live person! I cannot cancel my account because there is no number to call and only some lame help (non-help) button to access to try to deal with this issue. I will send you my phone number on a non-public site.

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