Videos tagged “cx”

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  1. DisrupTV Episode 174, Grad Conn, Dr. Wayne Baker, Heather Clancy

    01:01:08

    from Constellation Research / Added 66 0 0

    This week, DisrupTV interviewed Grad Conn, Chief Experience & Marketing Officer at Sprinklr, Dr. Wayne Baker, Professor & Author of"All You Have to do is Ask: How to Master the Most Important…

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    • DisrupTV Episode 179, Romi Neustadt, Vijay Sundaram, Nicole France

      01:01:07

      from Constellation Research / Added 31 1 0

      This week on DisrupTV, we interviewed Romi Neustadt, Author of "You Can Have It All, Just Not at the Same Damn Time," and Vijay Sundaram, Chief Strategy Officer at Zoho Corporation. Nicole…

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      • MCorpCX Webinar Nov 2019 | Boost Your CX ROI with CX Tech in 2020

        01:00:57

        from McorpCX / Added 65 0 0

        Learn how your organization can deliver predictable and measurable customer experience (CX) and return on investment (ROI) outcomes at enterprise scale.

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        • Journeys, Drip Campaigns, Workflows: Creating the Customer Experience

          01:00:45

          from GreenRope / Added 434 0 0

          You have a customer experience whether you know it or not. Drip campaigns and workflows all make up your customer journey and ultimately affect your customer experience. Learn how to leverage these…

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          • Contact Center Cloud Migration Done Right

            01:00:40

            from Aggregage Webinars / Added 15 0 0

            Many companies are in the midst of migrating their contact center to the cloud. Understanding how best to execute the transition of premises to cloud is part of that process. Join contact center industry…

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            • [Webinar] 5 ways to scale customer experiences with front line collaboration

              01:00:29

              from Front / Added 86 0 0

              As you work hard to create amazing customer experiences, it’s often a challenge to maintain that magic at scale. Join Front and AskNicely, with special guest Salesloft, as we share practical…

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              • How to set your organization up for success with your CX Program

                01:00:23

                from James Gilbert / Added 50 0 0

                A CloudCherry Fireside Chat with Eric Ullman & Vinod Muthukrishnan Learn from Eric and Vinod’s experience, the approach, steps, and considerations that play a role in setting up your organization's…

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                • Measuring Customer Effort: The Tethr Effort Index

                  01:00:22

                  from Creovai / Added 531 0 0

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                  • Ipsos Talks Covid-19 Recalculando..._ 'La Experiencia del Cliente'

                    01:00:17

                    from Ipsos Chile / Added 69 0 0

                    Sthepane Sanchez, Head of CX Ipsos en Asia Pacífico junto a Jorge López (CEO Ipsos Chile) y Francisco Acuña ( Head of CX Ipsos Chile) revisan cómo la crisis de Covid-19…

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                    • Live Interview With Jeannie Walters, CCXP

                      01:00:16

                      from Aggregage Webinars / Added 10 0 0

                      Need help giving your CX a human touch? Not sure what data you should be using at to make loyal customers? Are you struggling with making VoC the center of your company's mission? Whether you're…

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