A prospect opens your demo in a LinkedIn feed, a Slack channel, or a shared open-plan office. Sound is off by default. Without captions, they scroll past the demo and the SDR loses the top-funnel moment.
Your product has feature names, integration names, and internal shorthand that a generic captioning vendor mishears. Uncorrected, the caption reads wrong to a technical buyer, and the demo undermines the pitch.
Sales runs plays into EMEA, LATAM, and APAC. If the demo library is English-only, regional reps do their own captioning work by hand or send prospects a demo they cannot follow.
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